International Shipping Commitment
International shipping rates fluctuate from day to day, depending on the address you provide. All orders are required to pay a “Shipping Commitment”, which gives us flexibility to find the best rate for you. Shipping rates could be more or less than the amount you paid.
If your shipping rate is less than the “shipping commitment” that you paid, you will be refunded that amount. We DO NOT profit from shipping payments.
Trial Shipping Company
Electric bike batteries are a controlled product and requires a third party to handle international shipments. We are currently using a Third Party to handle the paperwork required to ship outside the US. Currently, we are trail shipping to Australia, Canada, United Kingdom, Mexico, Dominican Republic and Puerto Rico.
All electric bike batteries are handled by an IATA certified employee.
*** Customers with discounted shipping accounts/rates/services should contact us to arrange alternate shipping methods. Customers do not need to use our shipping service and will bypass our shipping commitment fee.
Shipping Commitment Breakdown:
International Shipping Hazmat Fee – $150
Estimated Shipping Cost per country varies. $81-$180
Orders with more than one product are discounted.
Customers are required to pay customs tariff and duty taxes to the shipping company. The shipping company will contact the customer prior to delivery in order to arrange.
Our third party shipping company will compare rates between DHL, FedEx and UPS before shipping. *** Please note that customers can use their own shipping company of choice.
Shipping commitments are payments to estimated shipping costs. Over payments will be refunded. Under payments will be billed to the customer.
Trial and Error
Offering International Shipping to customers is a trial service. Please be patient, as we try to offer the best pricing to our customers. If you should have any questions or would like discuss shipping prior to placing an international order, contact us for assistance. We are happy to do whatever it takes to make you, the customer, a happy one.